Your clientele is the most valuable. You must know them, accommodate them, and know how to anticipate their needs. These features will help you meet these requirements.
Easily make an unmovable reservation. In case a customer really wants to have the room he really wants!
Know your customer by clearly filling information.
Mr. X is a VIP client while Ms. Y is mobility-impaired. Label your customers to serve them better.
Simplify your life by programming elements that will be billable every day (breakfast, extra bed, ...).
Set the expected time of the arrival of your customers during booking to better make yourself available to welcome them.