Your guests are the most valuable. You must know them, accommodate them, and know how to anticipate their needs. These features will help you meet these requirements.
Mr. X is a VIP guest while Ms. Y is mobility-impaired. Label your guests to serve them better.
Simplify your life by programming elements that will be billable every day (breakfast, extra bed, ...).
Set the expected time of the arrival of your guest during booking to better make yourself available to welcome them.
Easily make an unmovable reservation. In case a guest really wants to have the room he booked!
Know your guests by clearly filling information.